Here are the facts:
We have a WRITTEN contract with GMS Photo and Video for the following:
2 DVD’s covering your event (Cinematic, High Definition, Edited for Content, White Balanced.)
NOWHERE in the WRITTEN contract does it show a discount was given because the price that we paid was the price that WAS QUOTED to us by Mr. Diffenderfer, the owner of GMS Photo and Video.
1. NOT CINEMATIC- Putting a video on a tripod and pushing record, adding cheesy captions throughout the video, does NOT make it Cinematic. Look up the definition.
2. NOT HD-The resolution of our DVD’s are 852x480 (HD is 1900x1080). Disc capacity is just under 4GBS, an HD/Bluray disk capacity is 25GB. HD has to be burned on bluray in order to be HD. Furthermore, HD discs DO NOT play in standard DVD players! They have to be played in HD/Bluray players, The discs that we received were SD, so therefore, NOT HD!
3. NOT EDITED- Once again……40 minutes of camera on tripod shooting dinner footage is a HOME MOVIE and boring….this should have been cut. Dance scenes during the party should have been shortened, last dance with bride and nephew should have been cut and MOVED. You don’t end a wedding video this way, bride dancing with nephew to the cheesy caption of “And they lived happily ever after….” Your videographer also forgot to film the bride walking down the aisle! This is obvious by the jerking, shaking camera suddenly moving off of the soloist to the bride as she approached the groom. I can go on and on and on…the proof is in the video itself!
4. NOT WHITE BALANCED-Bride dancing with father, the camera opposite the videographer had a spotlight on. This is on the end product we received! Your videographer obviously forgot to turn off this light, because there is no footage from this camera on the video! This is videography 101!! This should have been edited! There is PLENTY of footage where there is no artificial lighting being used because it didn’t need it! When your videographer turned on the spotlights, the bride becomes washed out and dark shadows are created on the subjects dancing…..the proof, once again is in the video!
The wedding video that we received from GMS Photo and Video was an amateur home move, nothing more. PROOF is in the video, PROOF is in the WRITTEN CONTRACT.
We were extremely disappointed and unhappy with the product that we received and all Mr. Diffenderfer had to do was fix it per our request! That is what ANY professional would have done…END OF STORY! Mr. Diffenderfer YOU ARE IN BREACH OF CONTRACT and you need to take responsibility and accountability for this inferior video! Stop blaming and insulting YOUR PAYING CUSTOMERS for your mistakes and incompetence!
Review about: Wedding Video.